Even with SU priveleges I could not delete it. Stopping the process of Webroot would not let me delete it. After searching 10 minutes through old e-mails - I found it! But it did not satisfy the hunger. After about 15 minuits of interupted PC use, I thought I would find the code to vanquish this beast. I had the pop up window telling me that an installation failed and I needed to re-enter the code. I just had this problem, but none of the methods mentioned so far worked. Post back to keep us updated of the position of your issue, and hopefully what is done to eventually resolve it.such information is useful to have in the Community, to help other users in the future that may have the same issue. If however you are more technical then you could take a look at this post from another thread, where another Community member suggests a course of action that resolved, for him, what sounds like the same issue.but I would stress that you should not attempt this unless you have carefully read & understood the actions described AND feel confident of being able to undertake them safely. I suggest that this is the best course of action. I will check out some previous thread to see if they reveal any other options but for the moment, as far as I recall from previous threads, the consensus that such issues would be best handled through the Support system, as most likely remote sessions will be needed and the Community is not equipped for that. Given you are unable to uninstall WSA by the prescribed method (there is no separate removal tool) I am afraid that I can suggest at this point is that you too If you Open a Support Ticket and bring this to the Support Team's attention. What you are reporting sounds very much like previous posts regarding some issue with WSA running under OSX.
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